![AdobeStock_75646288 [Converted].png](https://static.wixstatic.com/media/ef23cf_4c7eb0c6d4534d3197e6545fcc06351e~mv2.png/v1/fill/w_319,h_319,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/ef23cf_4c7eb0c6d4534d3197e6545fcc06351e~mv2.png)
Voyager FAQ
BOAT OWNERS
FREQUENTLY ASKED QUESTIONS
Interested in learning more about how you can effortlessly earn extra cash with your boat?
CHARTERERS
FREQUENTLY ASKED QUESTIONS
Planning your paradise getaway? Get answers to commonly asked questions below
CAPTAINS
FREQUENTLY ASKED QUESTIONS
Interested in joining our network of captains? No commitments, earn money on your time.
![AdobeStock_75646288 [Converted].png](https://static.wixstatic.com/media/ef23cf_4c7eb0c6d4534d3197e6545fcc06351e~mv2.png/v1/fill/w_980,h_980,al_c,q_90,usm_0.66_1.00_0.01,enc_auto/ef23cf_4c7eb0c6d4534d3197e6545fcc06351e~mv2.png)
Charterer FAQ
Do I need boating experience to charter a vessel?
No experience, no problem! We will set you up with a list of USCG licensed captains from our growing network of highly qualified professionals.
What happens if it rains on the day of the charter?
A little rain never hurt anyone! The weather here tends to change by the minute. However, safety first. Your captain will make the proper determination on a safe course of action should you experience inclement weather and may offer alternatives to the float plan. In the event of a named storm we will cancel and offer a charter credit good for up to one year.
How do I get in touch with my captain?
We will get you in touch with the captain of your choice before your departure date. Should you have any questions regarding your charter Boating Golz can help you directly!
What happens if we damage the boat?
If the boat is damaged or extensive cleaning is required it will be deducted from your security deposit. Detailed photos will be taken before and after the charter. During the term of a bareboat charter the primary charterer is responsible for the boat and any damages as a result of their hired captain/crew and guests.
How many passengers are allowed on the boat?
The rule of thumb for bareboat charters is that the charterer can bring no more than 12 guests and the hired Captain and Crew. Some boats may hold less due to weight capacity limits. Your on boarding specialist will discuss this with you based on your party and the vessel of choice.
What is the cancellation/refund policy?
Any cancellation outside 72 hours of your departure time will receive full refund (minus a $350 admin fee) or be able to reschedule.. If you are requesting a cancellation within 72 hours of your departure time a refund will not be applicable. If we need to cancel due to mechanical failure, a dangerous storm, or a captain cancellation you will receive a charter credit or be able to cancel and get a refund.
Are there any rules on the boat?
Of course we need a few rules! Mainly no red wine, no smoking, and no coffee. We also have a zero tolerance for any federally illegal drugs on board and your captain has the right to terminate the charter if this rule is broken and a refund will not be applicable. Other than that we just ask that you respect the vessel as if it was your own but most importantly have fun! We hope you enjoy all the Tampa Bay has to offer as much as we do.
What if my guests or I get injured on the boat?
The main Charterer signs a holds harmless and takes full responsibility for their actions and the actions of their guests. During a bareboat charter the Charterer takes full ownership of the vessel and is responsible for keeping themselves and their guests safe. We recommend being careful with consuming alcohol and if anyone is highly intoxicated it may be a good idea for the charterer to end the charter to limit any risks. These vessels are not toys, they are a luxury. The captain has the right to terminate the charter if guests are belligerent and a refund will not be applicable.
Boat Owner FAQ
What is a Bareboat charter?
Bareboat charters are a collaborative leasing agreement between a private boat owner, a charterer and sometimes a third party service, in which a boat owner will rent out his private vessel for charter. By nature of this agreement, the charterer is responsible for the hire of captain/crew and all other provisions/accommodations during the term of the agreement.
All things considered, does my income from charters outweigh inherent depreciation of my vessel?
YES! As the saying goes, if you don't use it, you lose it. Nothing is worse for an engine than sitting idle. Not to mention, our captains and crew have a strong passion for the industry and immense respect for you and your vessel. We'll keep her running and treat her as if she were our own!
Do I need to change my insurance policy to rent my boat?
Yes! Owners are responsible for securing bareboat charter insurance. We will set you up with our marine insurance agent who will ensure you have the proper coverage to cover your vessel during private and charter use.
What happens if my boat is damaged during a charter?
Your vessel will be covered via your hull insurance that we will help you secure. During a bareboat charter the charterer takes full responsibility for any damages caused by them, their captain/crew, or their guests. Any damage or extensive cleaning will be deducted from the charterers security deposit. Normal wear and tear and maintenance is the responsibility of the boat owner. Captains will take detailed photos before and after charter.
Captain FAQ
Do I need a license to captain a charter?
Yes, all captains must hold a USCG masters license and be enrolled in a drug consortium. Captains are expected to be experienced with considerable knowledge of boating maneuvers and operation, local waterways, navigation, austere conditions, etc.
Can I earn commission or benefits for client referrals?
Yes! Anyone in the marine industry can bring a vessel into the fleet and receive up to 10% of the charter price each time the vessel goes out for one year.
Where/how do I obtain my captains license?
There are a number of ways to obtain your license from online courses to Sea School. Give us a call and we will send you in the right direction.
What other responsibilities do I have as a bareboat charter captain?
We ask that you take photos of the vessel before and after the charter as well as arrive early to ensure everything is ready to go. You may be responsible for refueling and a pump out before or after the charter as well. You and your mate will receive an extra cleaning fee to give the vessel a good freshwater rinse after the trip. Besides that we just ask that you stick to our morals of building a relationship with our clients and provide a concierge experience.